These Terms of Service (“Terms”) govern access to and use of Qualigio (the “Services”), provided by SOMEPASS (“we”, “us”). The Services are available on https://www.qualig.io, related tenant subdomains and, where offered, a native companion application.
1. Definitions
- Workspace: a tenant-separated space containing its users, configuration, content and records.
- Workspace Owner: the individual or organization responsible for the Workspace and its lawful use.
- Administrator: a user authorized to manage Workspace settings, invitations, roles and governance.
- Member: a user participating in processes, forms, reviews, actions or reporting.
- Content: forms, records, evidence, workflows, actions, dashboards, files, comments and messages.
2. Services
The Services support quality-management workspaces, configurable forms and records, workflows, evidence, action tracking, reviews and dashboards. The Services do not themselves grant certification or accreditation.
We may add, modify, or discontinue features. If a change materially affects paid Services, we will provide reasonable notice. A companion application provides access to selected Service features; the web application remains the reference for administration and for features not exposed on mobile.
3. Accounts & eligibility
- You must provide accurate registration information and keep it up to date.
- You are responsible for your credentials and for all activities performed under your account.
- You may create or administer a Workspace only if you have authority to do so.
4. Workspace governance
Workspace Administrators control configuration, invitations, roles and Content governance on behalf of the Workspace Owner. The Workspace Owner is responsible for ensuring its use complies with applicable laws and internal policies.
- Access management: Administrators manage invitations, removal and role assignment.
- Content governance: the Workspace Owner determines what is published, archived or shared.
- Ownership changes: any transfer of administration or billing requires verification and confirmation by the affected parties.
5. Acceptable use
You agree not to:
- Use the Services unlawfully, or violate third-party rights (privacy, IP, confidentiality).
- Attempt to bypass security, scrape data, probe, scan, reverse engineer, or disrupt availability.
- Upload malware or harmful code, or misuse execution features (e.g., Python environments) for abusive purposes.
- Publish content that is illegal, harassing, hateful, discriminatory, or otherwise harmful.
- Access the Services through automated means that impose an unreasonable load or bypass rate limits.
6. Content & intellectual property
- Your Content: you or the Workspace Owner retain ownership of Content you create or upload.
- License to operate: you grant us a limited, non-exclusive license to host, process, transmit, and display Content solely to provide and secure the Services.
- Our IP: we own the Services, software, designs, trademarks, and related intellectual property.
Feedback: if you submit feedback or suggestions, you grant us the right to use them to improve the Services without obligation to you.
7. Third-party tools & integrations
You may connect optional integrations made available in the Services. Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party services’ availability, security, or compliance.
8. Paid plans, billing, cancellation
If you subscribe to paid plans, applicable commercial terms (pricing, invoicing, renewal, cancellation) are presented at purchase time and/or in an order form. Taxes (e.g., VAT) may apply.
Unless required by law or explicitly stated otherwise, fees are non-refundable once the billing period starts.
9. Data protection
Our privacy practices are described in the Privacy Policy. For Workspace Data processed on behalf of a Workspace Owner, see the DPA.
10. Availability, termination, disclaimers, liability, governing law
Availability & support
We aim for reliable service but do not guarantee uninterrupted availability. Maintenance, incidents, or third-party dependencies may cause interruptions. Support channels are available via the contact form.
Termination
We may suspend or terminate access if you violate these Terms or if necessary to protect security and integrity. Upon termination, Workspace Data handling follows the main agreement and the DPA (if applicable).
Disclaimers
The Services are provided “as is” and “as available”. To the extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect or consequential damages (loss of data, profits, goodwill). Our aggregate liability is limited to amounts paid for the Services in the 6 months preceding the event giving rise to the claim.
Governing law
These Terms are governed by the laws of France. Disputes are subject to courts having jurisdiction under applicable French procedural law, unless mandatory rules provide otherwise.
