Version 2026-09-27.1 · Effective : 2026-09-27
These Terms govern access to Qualigio at https://www.qualig.io, related workspace subdomains and any native companion application, provided by SOMEPASS. They apply to direct subscriptions and organization-managed workspaces. An order or specific agreement defines any additional commercial commitments. The DPA takes precedence for personal data processing.
A Workspace is a tenant-separated environment containing users, settings, content and records. Its Owner is the individual or organization responsible for its lawful use. An Administrator manages settings, invitations, permissions and content on behalf of that Owner. Content includes the information, files and records created or uploaded by users.
Quality-management workspaces provide configurable forms, records, evidence, workflows, actions, reviews and dashboards. The service does not itself grant certification or accreditation. The Owner decides which professional records to enter and which procedures to apply.
Features may evolve. We provide reasonable notice of changes materially affecting paid services. A companion application exposes selected features; the web application remains the reference for administration and other features.
Provide accurate registration information and keep credentials secure. You are responsible for use of your account and may create or administer a workspace only with the required authority. Where the signup flow asks for acceptance, the accepted document versions, date, language and account identifier are recorded with the workspace.
Administrators manage invitations, removal, roles and publication or sharing on the Owner’s instructions. The Owner is responsible for lawful use and internal policies. Transfers of administration or billing require verification and confirmation by the affected parties.
Do not use the service unlawfully, infringe privacy or intellectual property, bypass access controls, probe or disrupt systems, upload malware, publish unlawful or abusive content, or overload automated interfaces. Execution tools must be used for their intended legitimate purposes. Respect third-party rights and applicable rate limits.
You or the Owner retain ownership of uploaded or created content. You grant a limited, non-exclusive right to host, process, transmit and display it solely to provide and secure the service. We retain our rights in the service, software, designs and trademarks, subject to third-party rights. Suggestions about the service may be used to improve it without compensation.
Connected third-party services have their own terms, availability, security and data processing conditions. Review them before enabling a connection. Grant only the access required. Our obligations for processors that we engage remain governed by the DPA; selecting an integration does not remove those obligations.
An optional external assistant connection to Qualigio through MCP lets that client receive schemas and records accessible under the account’s enabled modules, permissions, fields and visibility rules. The MCP service described here is read-only. Requested content is transmitted to the connected client and may be processed by its provider under the agreement selected by the organisation. The organisation must assess recipients, purposes, retention and any transfers outside the EEA. Interconnection with PB Learning is limited to associated accounts, enabled functions and the corresponding permissions.
Available objects, forms, views, exports and modules depend on the account schema and configuration. Business-specific adaptations, approval processes, data migration and integrations require an agreed scope. The platform does not provide a universal workflow editor or a contract electronic-signature service by default.
Before purchase, the accepted offer or checkout specifies the amount, applicable taxes, scope, billing period, duration, renewal, cancellation and activation terms. No paid subscription arises solely from an enquiry. Unless mandatory law or the offer provides otherwise, fees for a started billing period are non-refundable. Statutory rights remain applicable.
Stripe is an available payment method, not a mandatory access requirement for every account. Bank transfer remains available under the quotation or invoice, using the stated references and payment deadlines; it can be arranged without a Stripe subscription. Free workspaces and those covered by an institutional agreement do not require individual payment cards. For a Stripe subscription, checkout states the billing period and renewal; payment management and cancellation are available from the workspace Billing section. Bank transfers and specific agreements follow the quotation, invoice or contract. Changing the payment method does not automatically terminate or replace an existing contract and must not cause duplicate billing.
Starter opens a free standard workspace subject to the features and limits shown during creation. Business and Custom are quoted individually: services, modules, volumes, users, commissioning, pricing, support and term are agreed before paid services are activated. Requesting a demo or quote is neither an order nor a paid subscription.
The administrator space retains references to reviewed documents and acceptance events. Changes specify the action requested: information, acceptance or an opportunity to object under the document and applicable agreement. Being a designated contact or account administrator does not alone establish authority to bind the organisation. A new publication does not automatically replace a signed institutional agreement; its clauses, annexes, change procedures and order of precedence remain applicable. A notification or lack of response does not, by itself, create new acceptance.
The Privacy Policy describes our own processing and workspace processing. The DPA forms part of the agreement for personal data processed on the Controller’s behalf, including free workspaces. The Owner supplies instructions and the lawful basis for its workspace data. Contact us through the privacy form for rights, return or deletion requests.
We aim to provide a reliable service but do not guarantee uninterrupted availability. Maintenance, incidents and third-party dependencies can cause interruptions. Support is available through the contact form. Additional service levels apply only if agreed in writing.
Access may be suspended or terminated for a breach of these Terms or to protect security and integrity. At the end of the service, the DPA governs return, deletion and protected backups. Open formats available in individual features do not by themselves constitute a complete workspace export.
To the extent permitted by applicable law, services are provided as available without additional warranties of merchantability, fitness for a particular purpose or non-infringement. We exclude liability for indirect or consequential loss and limit aggregate liability to fees paid in the six months preceding the event. These limits do not override mandatory law, applicable data protection rights or commitments that cannot lawfully be excluded.
French law applies. Disputes fall within the courts competent under applicable French procedural rules, subject to any mandatory protective rules.